Privacy Statement

Irish Stairlifts & Bathrooms is committed to respecting and protecting your privacy. We wish to be transparent on how we process your data and show you that we are accountable with the GDPR in relation to not only processing your data but ensuring you understand your rights as a client.

It is the intention of this privacy statement to explain to you the information practices of Irish Stairlifts & BAthrooms in relation to the information we collect about you.

For the purposes of the GDPR the data controller is:

Irish Stairlifts & Bathrooms
Contact details of Irish Stairlifts & Bathrooms – 045 892 696
When we refer to ‘we’ it is Irish Stairlifts & Bathrooms
Please read this Statement carefully as this sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

WHO ARE WE?

Having been Established in Ireland since 1999 we are recognized as a market leader with our vast knowledge in the Disability access market. One of our main aims has always been to carry out adaptations within your home as quickly and efficiently as possible ensuring the minimum inconvenience to you and your family.

Our staff are specially trained to guide you through from the very first phone call to completion.

We Specialise in the supply and installation of all types of disability products for your home and pride ourselves in only using the best products available at all times.

We offer a one stop shop when it comes to Home Mobility and our Highly Trained Technicians and Building staff always combine to give you the perfect job.

Irish Stairlifts & Bathrooms are committed to giving you our customer the best attention at all times. If you are buying a Stairlift or a Bathroom we are here to help.

PURPOSE FOR PROCESSING YOUR DATA

Personal Information
Through this website you may have an opportunity to send us information, such as through email from the “Contact Us” section or filling out the contact from. By choosing to participate in this communication, you will be providing us with some level of personal information relating to you. This information will only be used by Irish Stairlifts & Bathrooms for:
• The purposes for which it was provided by you, e.g. to send you information, brochures, etc.
• Verification purposes and statistical analysis

Irish Stairlifts & Bathrooms will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. We collect your Data through our contact form and will only keep your information on file for as long as necessary. We will remove your data 15 days after the contact form is filled out.

We also ask for your email address and number on our chat if we are offline or you want to send an email. We will only keep this Data for as long as necessary. We only need this data to respond to your inquiry.

Statistical and Analytical Information

The statistical and analytical information provides general and not individually specific information about the number of people who visit this website; the number of people who return to this site; the pages that they visit. This information helps us monitor traffic on our website so that we can manage the site’s capacity and efficiency. It also helps us to understand which parts of this site are most popular and generally to assess user behaviour and characteristics in order to measure interest in and use of the various areas of the site. We only do this to improve our website.We get this information through Google Analytics.

Google Analytics

The Website uses Google Analytics to collect information about how visitors use the Website. The Cookies used by this product collect information in an anonymous form and are used by many different websites. If you wish to opt out of being tracked by Google Analytics across all websites, please visit http://tools.google.com/dlpage/gaoptout.

Security of Personal Information

Irish Stairlifts & Bathrooms will take all appropriate measures (including appropriate technical and organisational measures) to prevent against unauthorised access to, alteration of, disclosure of or destruction of your personal information.

ADDITIONAL INFORMATION WE ARE PROVIDING YOU WITH TO ENSURE WE ARE TRANSPARENT AND FAIR WITH OUR PROCESSING

Retention of your personal data
Data will not be held for longer than is necessary for the purpose(s) for which they were obtained. Irish Stairlifts & Bathrooms will process personal data in accordance with our retention schedule. This retention schedule has been governed by our internal governance. We will only use the information you give us through email or contact form to deal with your inquiry.

Right of access

Upon your request, Irish Stairlifts & Bathrooms will inform you as quickly as possible in writing and according to valid law whether, and if so, which of your personal data we have on record. Should incorrect information be stored in spite of our efforts to maintain correct and up-to-date information, we will correct this according to your wishes. Naturally we will promptly delete your data if you so wish.

Complaints

In the event that you wish to make a complaint about how your personal data is being processed by Irish Stairlifts & Bathrooms or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and Irish Stairlifts & Bathrooms data protection representatives Data Protection Officer / GDPR Owner.

Additional Processing

If we intend to further process your personal data for a purpose other than for which the data was collected, we will provide this information prior to processing this data.

CONTACT US

Your privacy is important to us. If you have any queries, questions or comments regarding this Statement, please do not hesitate to contact us.